Q: Everything is greyed out. I can't do anything!
A: Login as the ADMIN employee. The default password is admin. Please don't forget to change it.
By default Power Clock is a very secure software time clock. You must login as ADMIN employee before you can access many functions. Of course you may change the security settings to make it more or less secure according to your needs. See Security Profiles topic.
Q: Why does it keep asking me for Job and Phase ?
A: You can disable job and phase in location configuration (Ctrl+S) on the View/Edit menu. Click on the Clock In Options tab then uncheck the job, phase, and any other options you don't need.
Q: How do I prevent employees from cheating by changing the computer clock ?
A: Use the client/server mode. Secure your server in a locked room or with a password. All clock in times are taken from the server computer in client/server mode.
Q: How do I add a new employee ?
A: First LOGIN as the ADMIN employee so you have access to all functions. Select the View menu, then Employees. You can also press Control+E as a shortcut. Next, click the Add button (it looks like a plus sign). Now you have a new blank employee record to fill in. Press Control+Enter to save it. All other record editing functions in Power Clock work the same way.
Q: My computer time is wrong, how do I fix it ?
A: The internal clocks of computers are notoriously inaccurate. Since Power Clock takes it's time from your computer clock, it is important to keep your clock set correctly. In Windows XP you double-click on the clock running in the task bar to change the time.
If running on a network in client/server mode then all computers running Power Clock will take thier times from the server computer. You will only have to ensure that the server has the correct time.
If your computer has an internet connection then there are programs that you can use to automatically update your computer clock from a highly accurate atomic clock via the internet. You can find the third party programs at places like hotfiles.com and tucows.com. This function is built into Windows XP.
Q: I lost my ADMIN password. How do I recover it ?
A: The ADMIN and other employee passwords are stored in a highly encrypted format. We can recover lost ADMIN or employee passwords. Please see www.powerclock.com/support.htm for details.
Q: How do I add vacation or holiday hours ?
A: You can add holiday and vacation hours by manually entering them on the time record browse. Press Control+T to view the time records. Then press Insert to add a new time record. Set the hours type to holiday or vacation, set the number of hours, then save the record.
Q: How do I prevent data loss when the computer locks up or is turned off unexpectedly ?
A: Always close Power Clock by using the Exit Program option on the file menu, or press Alt+X, or click the close button in the upper right-hand corner of the main screen.
You MAY have data loss or corruption if Power Clock is not shut down properly. This is true of any software program. When you reload Power Clock it will automatically rebuild its data files and should recover any lost data. You can also run Pack/Rebuild data files from the File menu.
A must for any computer is a UPS (Uninteruptible Power Supply). These devices cost around $100 and contain a battery that keeps your computer running for a short time in case of a power loss. During this time you can shut down Windows.
With the client/server version of Power Clock, a lot of these problems go away. If clients go down for some reason, the server keeps the data safe. The only way data might be lost or corrupted is if the server went down.
